Shipping policy

Thank you for shopping with Boitee Skincare We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-volume periods, processing times may be slightly extended.

Shipping Timeframes

We currently offer standard shipping with estimated delivery within:

2–5 business days from the date of dispatch.

Delivery times may vary depending on your location, courier delays, weather conditions, or peak shipping periods.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing:

Your shipping confirmation
Tracking information (if available)
Estimated delivery date

Please allow up to 24 hours for tracking updates to appear.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer:

Free shipping promotions
Discounted shipping campaigns
Limited-time delivery offers

These promotions will be clearly displayed on our website when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

If an incorrect address is provided:

Boitee Skincare is not responsible for delays, lost packages, or failed deliveries.
Additional shipping fees may apply for re-delivery or address corrections.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at your customer support email and we will work with the shipping carrier to assist you.

Please note: