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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. In case the product arrive damage or faulty, let us know ASAP and we'll do our best to work with you to make it right.

Can I get a refund for a cancelled or failed order?

Yes – if your order has a status of Cancelled or Payment failed, you will not be charged, or if a charge was made, it will be automatically returned to your original payment method.

You do not need to take any action for this to happen. Refunds are processed automatically and should appear within a few business days depending on your bank or card provider.

When will I get my order?

We will work quickly to ship your order as soon as possible, typically between 2-5 business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Products

Acne Spot Care

Acne Spot Care

Regular price £29.99 Sale price £19.99
Ceramide Barrier Night Cream

Ceramide Barrier Night Cream

£29.99
Clay Mask for Pores and Blackheads

Clay Mask for Pores and Blackheads

Regular price £39.99 Sale price £25.99
Double Hydration Boost Gel + HA

Double Hydration Boost Gel + HA

£19.99